For teams & organizations

Practice at the scale of your organization.

Give managers, customer-facing teams, and sales reps realistic practice for the conversations their roles depend on. One standard, visible in one place.

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Where teams start.

Most organizations begin with one program where a single conversation going badly is expensive.

New manager programsL&DFeedback, one-on-ones, and performance conversations in the first 90 days
Performance review seasonHRA six-week pilot for managers that ends as reviews open
Customer support and serviceOperationsDe-escalation, explaining policy, and service recovery
Sales onboardingEnablementDiscovery, objections, pricing, and renewals
Leadership developmentL&DHard conversations that reinforce your existing curriculum
Hiring teamsTalentStructured interviews, candidate questions, and offer calls

Readiness

See who’s ready before it matters.

Track who has practiced, who meets the standard, and the skill each team misses most. Then aim your next session at the right gap.

Q4 programs
Readiness by team
5 programs · 100 people
TeamPeoplePracticedReadyCriterion missed most
Account managers · Renewals17100%82%Holds price without discounting
Customer support · Tier 23887%71%Explains the reason behind a policy
Recruiters · Structured interviews978%56%Probes past the first answer
Store leads · West region2273%45%Names a clear next step
New managers · Fall cohort1493%36%Asks for their side before solving
Practiced at least onceMet the pass rule

Start with one program.

  1. Week 1

    Pick the program

    Choose where practice matters most: new managers, a support team, or a sales cohort.

  2. Weeks 1–2

    Build with your material

    Upload the playbook or policy. We help you build the first scenarios and criteria.

  3. Weeks 2–6

    Pilot with a cohort

    Assign practice to a group of 10 to 30 people and watch completion and results.

  4. After the pilot

    Expand

    Add programs and teams once you’ve seen what changes.

How a six-week pilot works

Fits the way you run training.

Talkthrough sits alongside your LMS, workshops, and coaching. It handles the practice and reports back.

  • Roles and permissionsSeparate access for admins, coaches, managers, and learners.
  • Cohorts, due dates, and remindersRun programs on a schedule without chasing anyone.
  • ExportsSend completion and results to your LMS or reporting.
  • Your content stays yoursYour material and transcripts are never used to train AI models.
  • Single sign-on · plannedPeople will sign in with the account they already use.
  • Retention controlsYou decide how long transcripts are kept, and older ones are deleted automatically.
  • Recording retention · plannedRecordings stay until you delete them. A setting to delete them automatically after a set time is planned.

Bring the program you’re running next.

We’ll build one of its conversations into a scenario on the demo and show you what a pilot would look like.

Request a demo